Supporter Management
Manage subscribers, unlock buyers, and at-risk fans so you can improve retention, renewals, and repeat purchases.
Three supporter views to track
Segment supporters first, then study renewal, unlock, and interaction behavior before deciding what to push next.
Active subscribers
Fans with an active role subscription are your recurring revenue core.
- Track plan length and renewal cycle
- Identify which plans renew best
- Use them for subscription-included LIVE access and recurring updates
Unlock buyers
Fans who repeatedly buy premium posts or LIVE actions but have not subscribed yet.
- Best targets for subscription upsell
- Useful for testing high-value themes
- Reveal which premium content categories convert best
Churn risk
Fans who are close to expiration, recently inactive, or purchased only once.
- Track upcoming expiry and renewal risk
- Use new content or LIVE reminders to retain them
- Retention should come from content rhythm, not discount alone