Chat Delegation Management

Learn how to set up chat delegates to help respond to fan messages

Permission Details

Reply Only

Can reply to fan messages
Can send text and images
Cannot view chat history
Cannot delete conversations or messages
Cannot access other creator dashboard functions

Reply + View History

Has all 'Reply Only' permissions
Can view complete chat history
Can search and filter conversations
Can delete conversations (requires creator authorization)
Cannot access payments and settings pages

Delegation Management Tips

Choose Suitable Personnel

Only authorize personnel you trust and who understand your style to ensure reply quality.

Regularly Check Logs

Review delegate activity logs to understand response situations and provide timely guidance.

Create Response Guidelines

Provide delegates with reply templates and FAQ guidelines to maintain consistency.

Regularly Update Permissions

Adjust delegate permissions as needed and remove delegates no longer required.